Bill 60, the Your Health Act, 2023, requires a complaint process for patients. But provides no safeguards for physician’s privileges.

The Your Health Act, SO 2023, c 4, bill 60 (“Your Health Act”) received royal Assent on May 18. The new legislation intends to streamline patient complaints and increase accountability within the healthcare system. However, it has become a point of contention due to its lack of explicit protections for physicians’ privileges. As the act prioritizes patient voices, it inadvertently leaves physicians vulnerable to potential abuses of the complaint process.

For the act to fulfill its purpose without compromising the welfare of healthcare providers, a balance must be struck. A fair process should include provisions for physicians to respond to complaints, access to support and representation, and measures to prevent frivolous or vexatious claims. Moreover, there should be an emphasis on constructive feedback and resolution, rather than punitive actions that could lead to a defensive practice of medicine.

Moving forward, it is imperative for policymakers to engage with healthcare professionals and legal experts to amend the Your Health Act. By incorporating safeguards for physicians, the act can maintain its patient-centered focus while also ensuring that the doctors’ rights and reputations are protected, ultimately fostering a more effective and compassionate healthcare system.